Beyond Chatbots: How AI Chatbots Are Transforming Customer Experience in Malaysia
AI chatbots are no longer just automated FAQ tools. The next generation of AI chatbots can understand questions, search organisational knowledge, present information visually, guide users through services and help turn a conversation into action. At CatzAI, this is what we mean when we say: Beyond Chatbots. What Is an AI Chatbot? An AI chatbot […]